Costomer Service

Ordering and Delivery

Orders

Please note that the artwork images and all product prices displayed on our website do not include duties and taxes. If you are ordering for delivery outside of Thailand, local import duties and taxes may apply to release your order from customs.

Online Ordering

If you encounter any issues placing an order through our website, please send the details of your desired item, including the product name, size, quantity, billing and shipping addresses, and contact number to galleryimart@gmail.com or via Line @imartgallery. Our customer service team will be happy to assist you.

Countries We Ship To

We ship to the following countries:

• Asia: Thailand, Japan, China, South Korea, Singapore, Malaysia, Indonesia, Vietnam, Philippines, Laos, Cambodia, Hong Kong, Taiwan, India
• Europe: United Kingdom, France, Italy, Germany, Spain, Sweden, Denmark, Portugal, Netherlands, Belgium, Switzerland, Greece, Poland, Luxembourg, Finland
• North America: United States, Canada
• Australia and New Zealand: Australia, New Zealand
• Middle East: United Arab Emirates, Saudi Arabia

If your country is not listed above, please contact us by email at galleryimart@gmail.com before placing your order.

Shipping Costs

Shipping costs are included in the product prices for deliveries within Thailand. For international deliveries, additional costs such as import duties, processing fees, and other charges based on the destination country may apply.

Delivery Time

• Domestic Delivery (within Thailand): Expected to be within 10 business days.
• International Delivery: Expected to be within 30 business days, depending on the destination.

All deliveries are processed Monday to Friday between 8:00 AM and 4:00 PM local time. Please note that a contact number is required for delivery. The absence of a contact number may result in delays.